Swuite Galway - Business All-Star Accreditation
Swuite Galway have successfully navigated 3 rounds of auditing which proved their performance, trust and customer-centricity.
The auditing process has left us in no doubt as to Swuite Galway’s suitability for Business All-Star accreditation and their inclusion in The Register of Irish Business Excellence (TRIBE).
– Kieran Ring, Deputy Chair, Adjudication Board
About Swuite Galway
Swuite Galway was established in September 2017. A new brand, Swuite operates properties in both Galway and Dublin as purpose-built student accommodation between September to May and we operate as an Aparthotel during the summer months of June, July and August.
We provide quality and secure accommodation for our residents. Our 77 rooms are fully equipped for both student and holiday guests with a kitchenette and en-suite bathroom in each room. Here at Swuite we are striving to be the first choice for our students and tourists and we believe by providing a unique product and excellent customer service we are achieving this.
Swuite Galway was developed on an existing unoccupied unit in Bohermore which was idle for over 10 years and has revitalised the space bringing much needed high-quality accommodation to the student market. We have already achieved Fáilte Ireland Welcome Standard of Approval and received a Booking.com guest review award of 8.6 in 2018 and 2019.
We are establishing ourselves as an excellent alternative to traditional hotels and bed and breakfasts. Our studio suites offer our guests the option to cook their own meals and also enjoy the award-winning restaurants Galway has to offer.
Our mission is to provide comfortable, secure accommodation to our guests while delivering exceptional customer experience. Swuite offers a happy home to all our residents and nurtures respect and equality through friendly and supportive engagement with our guests.
We believe that we provide a unique tourism product to Galway city with the only Aparthotel in the county. We embrace our staff’s skills and experience and are continuously trying to develop each member of staff through training and development. Recently our staff have undergone Local Expert and Service Excellence training from Fáilte Ireland, so they can provide exceptional service and recommendations to our guests.We are located just a short 10-minute walk to Eyre Square, with easy access to many bars, shops and restaurants in the heart of Galway City. We have over 50 free car parking spaces in our secure underground car park. We are the ideal location for a professional guest who wishes to be close to the city centre, with a 24-hour reception, free parking, cooking facilities and a meeting room which is available for private hire.
Galway is Ireland’s beating cultural heart with creativity and culture embedded in its DNA. We at Swuite Galway are looking forward to welcoming guests from all corners of the globe to celebrate the vibrant, colourful and culturally diverse city we live in during Galway 2020 European Capital of Culture.
We are a small town with big ideas. Swuite Galway has brought life and value to the area which was once idle. With 90 students for 9 months of the year and over 10,000 summer guests during June, July and August 2019. We are continuously trying to develop our brand and as a new business in Galway City, we are excited about the future and what we can bring to the area and our guests.
Message from Alfie Joyce - Duty Manager, Swuite Galway
We at Swuite Galway are delighted and humbled to be accredited as a Business All-Star. It is a fantastic achievement as a new business to Galway.
We embrace our staff’s skills and experience and are continuously trying to develop each member of staff through training and development as we believe our staff are the pillars of the excellent service we pride ourselves in providing to our guests.