In this Q&A, we talked to Geraint Coombes – Country Manager at Creditsafe Ireland.
# Tell us about yourself and your company?
Creditsafe are the world’s most used provider of Credit & Business information with over 100,000 customers across the globe. Having worked within the credit industry for over 13 years, I am now responsible for running our Irish operation from our office based in Parkwest.
Our team specialise in helping Irish businesses understand and manage their risk across different departments to help lower costs, streamline processes and drive profitability.
Are you working remotely? Whether this is due to unforeseen circumstances or to give your employees more flexibility, you can adjust to working from home with the help of some cloud based tools.
— Creditsafe (@Creditsafe) March 31, 2020
# How is the business responding to the COVID-19 challenge?
We recognise that these are extremely challenging times. Whilst our working locations may have changed, our commitment to our customers has not, and we want to reassure our clients that we will continue to support them in as many ways as possible.
As a global leader in business information, we have always prided ourselves on providing first-class, accurate, real-time risk information about customers and suppliers. This is to inform customers of the measures we are implementing to ensure that they continue to receive the same level of service quality and reliable information from us.
# Tell us about your new service/offer?
Due to the economic uncertainties on the horizon, being able to proactively monitor and identify which customers are more likely to defer payments significantly will be crucial for your business in managing cash flow.
That’s why we are taking measures to support businesses by offering a 60-day free access to encourage you to be proactive in monitoring the companies you work with.